Amazon is notorious for having a challenging hiring process. In fact, Jeff Bezos, CEO of Amazon, once said “I’d rather interview 50 people and not hire anyone than hire the wrong person.”
Should sales managers be so picky when building their teams? Absolutely. Bad hiring decisions are easy to make, but have long-term effects. We have all been in situations where we need to fill a position quickly and the candidate we hired seemed great during the interview process only to be a failure once on the job. As many sales managers have discovered, many sales people do their best selling during the job interview process. Unfortunately, the consequences of a bad hire are severe: hiring expense, training costs, lost productivity, risk of losing customers and so on.