A High-Performance Sales Team: Lessons from Moneyball
You don’t have to be a baseball fan to enjoy the movie Moneyball with Brad Pitt and Jonah Hill.
The movie is an account of the Oakland Athletics baseball team's 2002 season and their general manager Billy Beane's attempts to assemble a competitive team on a minimal budget. In the film, Beane (Brad Pitt) and assistant general manager Peter Brand (Jonah Hill) used sophisticated analytics to break the game of baseball down into leading indicators and metrics that can predict success (in this case, scoring runs and winning games).
Moneyball is about managing to leading indicators
The key to their approach is to look at the desired outcome and work back from there. Want to win more games? Score more runs. Want to score more runs? Get players on base more often because that increases their chances of getting into a scoring position.
Then, they analyzed every way players can get to first base and which ones do it more often. They identified which of these indicators you can measure and attempt to influence.
They carefully detailed players’ abilities to get to first base, whether by walking, bunting, or hitting singles, because once they are on base, it doesn’t matter how they got there. They have significantly increased their chances of moving into scoring position and ultimately scoring a run.
So, how does this relate to sales?
In sales, first base is equivalent to booking the first meeting
Booking the first meeting is equivalent to getting on first base. It greatly increases your chance of moving into a scoring position (finding an opportunity and submitting a proposal) and ultimately getting a run (winning the deal).
What can you do to increase your chances of success?
So how do you increase your chances of getting that meeting? Do the little things that increase your chance of success:
- Identify the Ideal Client Profile to call and don’t waste time on unqualified leads
- Use a referral if possible to get an introduction
- Do your research to be more relevant to that prospect
- Highlight a pain point that your prospect can appreciate
- Share a story about how you helped someone like them
- Consider sending a personal video to cut through the noise.
- Who’s doing well booking meetings and why?
- Are you tracking every attempt and every first meeting scheduled?
- Are you setting expectations with your team about how important it is to book that first meeting?
- Are you celebrating successes and reinforcing what’s working?
- Are you tracking and managing first meetings as a leading indicator?
Sales teams spend a lot of time just swinging the bat - but maybe not considering how they can increase their chances of connecting with the ball (or even getting to first base on a walk).
Maybe it’s time to play the sales equivalent of Moneyball.
About Ray Makela
Ray Makela is the General Manager of the Sales Readiness Group, A Part of SBI. He oversees all client engagements as well as serves as a senior facilitator on sales management, coaching, negotiation, and sales training workshops. Ray has over 20 years of management, consulting, and sales experience and writes frequently on best practices for coaching and developing sales teams.
- Connect with Ray Makela