"The fact that we reached an 86% completion rate impressed me. It showed me that not only were the managers engaging of their own free will, but they were really enjoying the content."
RRD recognized the need to empower managers to better support their sales teams and sought more than just sales training. They chose SRG to assist them with the transformation. Our seasoned experts understood this requirement and delivered outstanding results.
SRG identified gaps within RRD's sales organization through a comprehensive competency and activity study. The subsequent curriculum tailored precisely to RRD's needs has yielded impressive results. Managers have transitioned from dictating to coaching, with an impressive 86% completion rate and a 15% boost in confidence.