DISCUSSION PANEL REPLAY

Cultivating a Member-Centric Sales Culture at Your Credit Union

Featuring Michelle Peterson, Chief Member Experience Officer at A+ Federal Credit Union, Howard Meller, President/CEO at People First Federal Credit Union, and Lindsey Strange, Chief Retail Officer at Valley Strong Credit Union.

In this session, we discussed:

The current state of the credit union industry
How the credit union members’ experience has changed
What we can do to optimize every member interaction
Cultivating a member-centric sales culture

What others said about this session:

"Better than expected; smart, engaged, and prepared hosts and panelists. Thank you."

"Liked the insight into operational thoughts and strategies as related to customers."

"Great mix of strategy and culture and how to leverage consultative selling."

Watch Replay

Credit Union Sales Training

Change Your Sales Culture and Improve Member Relationships, Revenues, and Productivity.

Learn More